We worked with Michelle and Tad. We used a couple other agents before, so we had a good feel of how things should flow. This duo impressed us right away with a tour of the area. They showed us the entire South Bay, giving us details about each area as well as showing us available homes--luckily one of these homes ended up being ours. We have 3 small children; they were patient with us as we stopped for diaper changes, etc. Throughout escrow, they were awesome. They were so responsive and would answer our questions immediately. If they needed to find the answer, they would let us know they were on it and a little while later, they would follow up with the answer. They gave us great referrals too for the renovations on our new home. My favorite things about them were: 1)they are super responsive and 2)they were honest--if I asked their opinion on something, they gave their honest opinion on what they would do--it was very helpful when it came to picking lenders or any other services. Thank you both!